Shipping policy

Welcome to Elusive Beauty Brand! Below, you'll find all the details about our shipping and delivery process. We’re committed to delivering your products quickly, securely, and with care.

Shipping Locations

We ship across Canada and worldwide! Additionally, we offer local delivery options within the St. John’s, NL area through trusted local delivery partners. Please note that international shipping may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.

Processing Times

  • Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays).
  • Custom Products: Some custom or made-to-order products may require additional processing time, which will be noted on the product page.

Shipping Methods & Estimated Delivery Times

Local Delivery (St. John’s, NL & Surrounding Areas):

We’ve partnered with local delivery companies to ensure fast and convenient service for customers in the St. John’s area.

  • Delivery Time: Same-day or next-day delivery (Monday-Friday)

Standard Shipping Options

We offer reliable shipping methods to ensure your products arrive safely:

  • Canada:

    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 2-4 business days

  • United States:

    • Standard Shipping: 5-10 business days
    • Expedited Shipping: 3-6 business days

  • International:

    • Standard Shipping: 7-21 business days
    • Expedited Shipping: 5-10 business days

Delivery times are estimates and may vary based on location and carrier service.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, shipping method, and destination.

  • Free Shipping:
    • Free standard shipping is available on orders over $[Insert Amount] within Canada and the United States.
    • Free local delivery on orders over $[Insert Amount].

Order Tracking

Once your order is shipped or ready for local delivery, you’ll receive a confirmation email with a tracking number or delivery confirmation. Use this number to check the status of your shipment. For local deliveries, we will notify you when your order is out for delivery.

Lost, Damaged, or Delayed Shipments

Elusive Beauty Brand is not responsible for packages lost, stolen, or damaged in transit. However, we will do our best to assist you in resolving any issues. For local deliveries, if an order is not received as scheduled, please contact us immediately.

Customs & Duties

International shipments may be subject to customs duties, taxes, and fees. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout.

Contact Us

If you have any questions about our shipping policy or need assistance with a local delivery, feel free to reach out:

We’re here to help! Thank you for choosing Elusive Beauty Brand. 💕