Shipping and returns

Shipping Rates + Durations
Newfoundland + Labrador (Local):
  • Free Express Shipping on all orders over $150.00 (1-2 Business Days)
  • $10.00 Flat-Rate Express Shipping (1-2 Business Days).
Canadian Orders: 
Free Express Shipping on all orders over $150.00 (2-4 Business Days).
  • $14.00 Flat-Rate Standard Shipping (3-9 Business Days).
  • $18.00 Flat-Rate Express Shipping (2-4 Business Days).
USA Orders:
  • Free Express Shipping to the United States on all orders over $150.00.
  • $25.00 Flat-Rate Express Shipping (2-4 Business Days).
  • EBA is not responsible for any customs, duties, or taxes applied to your order. Any fees incurred after shipping are the sole responsibility of the Customer.
International Orders:
  • Free Express Shipping Internationally on all orders over $150.00.
  • Shipping Costs for orders under $150.00 will be calculated at checkout.
  • EBA is not responsible for any customs, duties, or taxes applied to your order. Any fees incurred after shipping are the sole responsibility of the Customer.
All orders are processed and shipped within 1 business day after the order has been placed.
 
Shipping Policy
  • Shipments are processed during business hours Monday through Friday.
  • There may be a delay in shipping or processing during peak times such as sales or holidays as we experience a high volume of orders during these times.
  • We are not responsible for shipping delays once your package has been passed on to the carrier.
  • EBA is not responsible for lost packages as a result of an incorrect address being entered at checkout. It is the responsibility of the Customer to ensure the correct address has been provided. Once the order has shipped there is nothing we can do to edit or change the address. 
  • If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Return Policy
Gift Cards are non-refundable but can be used towards any retail products.
 
EBA will accept returns of unused or unopened products, but must be notified within 7 days of receiving your order. The Customer will be responsible for any shipping/duties cost associated with return shipping. Return items can be addressed to:
ELUSIVE BEAUTY 
183B Duckworth Street
St. Johns, NL 
A1C 1G3
 
EBA
Once Training has been purchased our website automatically enrol the Student in the respective course, therefore, Training is non-refundable.